0x887a0006 dxgi error device hung apex legends

Как исправить ошибку 0x887A0006 при запуске игр на Windows?

Ошибка 0x887A0006 является типичной проблемой для многих геймеров на компьютерах с Windows. Интересный факт: наиболее часто с ней сталкиваются игроки Apex Legends. Однако появление подобного кода возможно и во многих других играх.

Как правило, с этой ошибкой приходится бороться владельцам видеокарт от Nvidia. В сообщении ошибки содержится следующая информация:

0x887A0006 — DXGI_ERROR_DEVICE_HUNG The application’s device failed due to badly formed commands sent by the application. This is an desing-time issue that should be investigated and fixed.

Проще говоря, система сообщаем, что ваша видеокарта работает не совсем корректно с запускаемым приложением. Ниже вы сможете найти причины ошибки 0x887A0006 и методы для ее решения.

• Лаунчер Origin не имеет прав администратора.
• В реестре системы отсутствует определенный ключ.
• Поврежденные файлы игры.
• Нестабильные бета-драйвер видеокарты.
• Нестабильный разгон видеокарты.

Методы решения ошибки 0x887A0006

Метод №1 Запуск лаунчера Origin от Администратора

Некоторые пользователи сообщили, что им удалось избавиться от ошибки 0x887A0006, запустив клиент лаунчера Origin от имени Администратора. Зайдите в корневую папку лаунчера и найдите исполнительный файл Origin.exe. Нажмите на него ПКМ и выберите «Запуск от имени администратора».

Проверяем, исчезла ли ошибка. Разумеется, подобное решение сработает только в том случае, если вы запускаете что-то из Origin, тем не менее мы рекомендуем запустить от админа и саму игрушку. Сделайте все точно также, как и показано выше, но только с исполнительным файлом (.exe) игры.

Метод №2 Модификация реестра (Apex Legends)

Оказывается, конкретно эта ошибка может быть вызвана конфликтом между недавно выпущенными драйверами для видеокарты и движком Apex Legends. Не хотите делать откат видеодрайвера? Тогда вам потребуется немного «пошаманить» в редакторе реестра Windows.

Нажмите на клавиатуре Windows+R, чтобы вызвать перед собой окошко «Выполнить». Далее пропишите в пустой строчке окна notepad и нажмите Enter. Оказавшись в Блокноте, вставьте в него следующие значения:

• Windows Registry Editor Version 5.00
  [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers]
  «TdrDelay»=hex(b):08,00,00,00,00,00,00,00

Если же у вас на компьютере стоит все еще 32-битная Windows, то вставьте в Блокнот эти значения:

• Windows Registry Editor Version 5.00
  [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers]
  «TdrDelay»=dword:00000008

Теперь нажмите на пункт «Файл» в строке меню и выберите «Сохранить как…». Назвать файл можно как угодно — это не имеет значения, но убедитесь, что его расширение было изменено с .txt на .reg.

Как только reg-файл будет создан, запустите его и подтвердите свои намерения в появившемся диалоговом окошке. После добавления ключей и значений в реестр системы перезагрузите компьютер и попытайтесь запустить Apex Legends. Ошибка 0x887A0006 не должна вас больше беспокоить.

Метод №3 Восстановление игры Origin

Возможно, файлы запускаемой вами игры в Origin были каким-то образом повреждены. В таком случае вам необходимо воспользоваться функцией восстановления. Откройте лаунчер Origin и перейдите в свою библиотеку игр.

Кликните на значок нужной вам игрушки ПКМ и выберите опцию «Восстановить». Теперь вам следует просто ожидать завершения процесса восстановления, что может занять около часа-полтора, в зависимости от железа вашего компьютера.

Метод №4 Откат видеодрайвера

Еще один довольно эффективный метод — отказ драйвера для графического ускорителя. Возможно, новая версия драйвера крайне нестабильно работает с запускаемой вами игрой. Итак, нажмите Windows+R, после чего пропишите devmgmt.msc и нажмите Enter. Открыв перед собой Диспетчер устройств, раскройте раздел «Видеоадаптеры».

Нажмите ПКМ на свою видеокарту и перейдите в свойства устройства. Теперь переключитесь на вкладку «Драйвер» и нажмите на кнопку «Откатить». Далее просто следуйте инструкциям на экране для отката видеодрайвера к предыдущей версии. Проверьте, исчезла ли ошибка 0x887A0006.

Метод №5 Сброс разгона видеокарты

У некоторых пользователей ошибка 0x887A0006 возникла из-за не самого удачного разгона своей видеокарты. Они просто сбросили значение частот на базовый уровень — и проблема была разрешена. Перед появлением проблемы пытались немного подразогнать свою видеокарту? Сбросьте разгон и ошибка 0x887A0006 должна исчезнуть.

Продукт: Apex Legends
Платформа:PC
Укажите, на какой платформе вы играете. ПК
Номер модели видеокарты AMD или Nvidia nvidia 1080
Укажите объем памяти в Гб 8
Какой у вас тег игрока/PSN ID/учетная запись EA? zeliboba_zz
Укажите свой Тег игрока/PSN ID/Учетную запись EA zeliboba_zz
Вы используете дополнительное программное обеспечение с функцией Оверлей? Нет
Какой Легендой вы играли? рейф
Какими Легендами играли ваши напарники по отряду? разными
Где возникла проблема? Во время матча
В какой части карты или меню вы находились? Если не помните точное название, опишите местность или свои действия в меню в разных
Что происходило в момент возникновения ошибки? Например: использовали умение или определенное оружие, ваш напарник покинул игру и т.д. выкидывает из игры и выдает ошибку
Испытали ли ваши напарники такую же ошибку? Нет
Сколько матчей вы сыграли на момент появления ошибки много
Когда произошла эта ошибка? (ДД/ММ/ГГГГ, часы и минуты)
Как часто возникает ошибка? 50% – 99%
Насколько серьезной была ваша ошибка? Серьезно влияет на геймплей
Что происходит, когда возникает ошибка? зависает игра и выдает ошибку
Что должно происходить? ..
Шаги. Как нам воспроизвести данную ошибку? не знаю

‌

Переустановил винду. Переустанавливал игру. Пробовал проверять игру на целостность файлов. Переустанавливал драйвера. Раньше никогда таких ошибок не было, играю со второго сезона. Сейчас почти через каждую игру выкидывает с такой ошибкой, либо во время игры, либо сразу после окончания матча.

Summary: While playing Apex Legends, many users encountered the 0x887A0006 – DXGI_ERROR_DEVICE_HUNG error code, which stalled and crashed their game. While the root cause is still unknown, there are numerous ways to fix this error. Let’s discuss those methods in detail here and try to resolve the issue.

Apex Legends is an online multiplayer battle game developed by EA Games. It is a fun game to play with your friends on your computer or a gaming console. While playing Apex Legends, many users have encountered a strange error message with the following error code – 0x887A0006 – DXGI_ERROR_DEVICE_HUNG.

What is the 0x887A0006 – DXGI_ERROR_DEVICE_HUNG Error Code?

The 0x887A0006 – DXGI_ERROR_DEVICE_HUNG error code is a graphics-related error that users are encountering while playing Apex Legends. This is an engine error that stalls and crashes the game while it is running and shows an error code with the following message-

We understand how frustrating this error can be. Hence, we have curated this guide which includes methods to resolve this issue and get back into action quickly. Let’s go!

Methods to Fix the 0x887A0006 – DXGI_ERROR_DEVICE_HUNG

Here, we will discuss various methods you can use to fix the 0x887A0006 – DXGI_ERROR_DEVICE_HUNG error message that popped up on your screen while playing Apex Legends.

Method 1: Launch the Game as an Administrator

This is a straightforward and quick way to fix the 0x887A0006 error code. Sometimes, applications require certain privileges, which are only available to the administrator. Running the application with elevated privileges will grant all the necessary privileges to the game, thereby resolving this error quickly. Here’s what to do –

• Navigate to the folder where Apex Legends is installed.
• Locate the .exe file of the game. It is usually named as r5apex.
• Right-click on this file and click on Properties.
• Click on the Compatibility tab.
• Check mark Run this program as an administrator option.

• Click on Apply and OK.
• Launch the application.

If you still receive the error message after doing so, move on to the next method.

Method 2: Undo Overclocking Various H/W Components

Various hardware components like processors, GPU & RAM use overclocking to deliver increased performance while playing intense games or running demanding software. However, overclocking puts a load on these components, which subsequently reduces their life.

If you have overclocked any components, undo/turn it off to restore the default system values. Also, try switching OFF the XMP, as it also consumes system resources, causing the 0x887A0006 – DXGI_ERROR_DEVICE_HUNG error.

Method 3: Dial Down In-game Graphics Settings

Sometimes, playing games on high graphics settings using discrete graphics or low-end GPU can cause your computer to show the 0x887A0006 error code. To avoid such errors, you can tweak various graphics settings like motion blur, anti-aliasing, tessellation, etc.

Method 4: Disable Overlays

While playing games, many professional gamers and streamers use overlays, such as Discord, NVIDIA GeForce Experience, or NVIDIA Ansel for multitasking and to get some creative liberty. However, running multiple programs simultaneously has its downsides.

As they all require resources to run smoothly, simultaneously running them can consume all of the system resources and thus create a bottleneck. This can cause applications to stutter, freeze, crash, or pop up error codes like the 0x887A0006.

Method 5: Repair the Game Files Using Steam or Origin (EA Play)

Corrupt or broken game files are a leading cause behind various game issues. If you have encountered the 0x887A0006 – DXGI_ERROR_DEVICE_HUNG error code, try repairing the game files using either Steam or Origin (EA Play) (whichever you use to play the game). Both have a built-in Repair Game File feature.

Note – If the error message mentions a specific file, as shown here, then delete it from the installation folder before repairing the game files. Doing so will allow the repair tool to install a fresh copy of the missing (problematic) file. However, if the error message does not specify any file, simply proceed with repairing the game files.

To repair Apex Legends game files using Steam –

• Launch Steam from the desktop.
• Navigate to your Game Library and locate Apex Legends.
• Right-click on it and click on Properties.
• Click on the Local Files tab.
• Click on the Verify integrity of the game files option.

To repair Apex Legends game files using Origin (EA Play) –

• Launch Origin (EA Play) using the desktop application.
• Click on My Game Library and locate Apex Legends.
• Right-click on it and click on Repair.

Once you start the repair process, give it some time. It will check and repair the damaged files. It will notify you once the repair process is complete. Try launching the game now. It should work.

Method 6: Uninstall and Reinstall GPU Drivers

Uninstall and reinstall the GPU drivers instead of updating them to avoid any conflict between the old ones and the new ones. If the current GPU drivers are corrupted or improperly installed, they could cause further errors.

For this, you can use a freeware known as Display Driver Uninstaller (DDU). This tool is preferred over the native Windows uninstaller as the latter will leave some traces of the old driver. Hence, to completely wipe off the GPU driver, we need to use DDU. Here are the steps to use it –

• Open the web browser and download DDU from here.

• Once downloaded, install it on your PC.
• Now, boot your PC into safe mode.
• Once your PC boots into Safe Mode, launch DDU.
• On the first screen, select the type of device and the brand of your GPU.
• Click on the Clean and restart option in the top-left corner.

This will start uninstalling GPU drivers. Once the process is complete, your PC will restart. Now it is time for you to install fresh GPU drivers. You can visit your GPU manufacturer’s website to download the latest drivers.

For downloading NVIDIA GPU Drivers, go to their official website.

For downloading AMD GPU Drivers, go to their official website.

For downloading INTEL GPU Drivers, go to their official website.

Method 7: Reset BIOS

BIOS is a critical system component that manages various components and their functions. Generally, BIOS errors are rare but they can still occur in certain cases.

While facing the 0x887A0006 – DXGI_ERROR_DEVICE_HUNG error code, many users tried resetting their BIOS to resolve this issue. If you have encountered the same error code while trying to play Apex Legends, then try this method.

CAUTION – This method is a bit tricky and can lead to severe or permanent damage to the computer. Hence, you should proceed with caution. If you are unsure, you can take the help of a professional or simply skip it.

Improper tweaking of BIOS can lead to various system issues and even data loss. If you lose your data while doing this, the only way to retrieve your lost files is to use a file recovery software like Stellar Data Recovery. It can help you recover your lost data in no time.

Notes – Before proceeding with this, we recommend completely backing up your data and files on an external drive to avoid data loss.

Once you are ready to reset your BIOS, head over to one of the following websites to learn how to do it.

Intel’s guide to reset BIOS

HP’s guide to reset BIOS

Method 8: Do a Fresh Install of Windows OS

The above methods should help you fix the 0x887A0006 – DXGI_ERROR_DEVICE_HUNG error message. However, if you are still encountering the error, then as a last resort, you can do a clean install of Windows. To do this, carefully follow the steps mentioned here.

Other methods to fix the 0x887A0006 – DXGI_ERROR_DEVICE_HUNG error message –

• Use stock GPU cables instead of OEM
• Check hardware connections
• Replace GPU if there is a fault with the current one
• Use Registry Editor

Wrapping it All Up

The 0x887A0006 – DXGI_ERROR_DEVICE_HUNG is a tricky and inconsistent error that has affected a lot of Apex Legends players. The long list of methods discussed here should help you resolve this error. However, you can also try turning off NVIDIA Reflex and VSync or Uninstalling & reinstalling the game.

Engine error thread on Reddit

EA Answers HQ

FAQs

Q. What causes the error code 0x887A0006 – DXGI_ERROR_DEVICE_HUNG?

A. Reasons like overclocking CPU/GPU or running overlay programs like Discord or Steam can cause your computer to generate the 0x887A0006 – DXGI_ERROR_DEVICE_HUNG error message.

Q. What is error code 0x887a0007?

A. The error code 0x887a0007 pops up on the screen when the driver of your GPU malfunctions while rendering a game.

Q. How to fix graphics driver errors?

A. Press WINDOWS + X and click on Device Manager > expand Display adapters and right-click on each entry > Update driver.

When launching Apex Legends, users often encounter a type of error called an “Engine Error,” which crashes the game randomly or completely prevents the game from opening. This Engine Error comes in many forms, and several factors can cause it. 

The error code most commonly associated with the Engine Error is “0x887A0006 – “DXGI_ERROR_DEVICE_HUNG,” but this error can come with many different codes, such as the ones we’ve listed below:

• CreateTexture2D Failed to create texture
• CreateShaderResourceView failed 

This guide lists every possible cause of this error and the best solutions for each possible cause. The solutions listed below are ordered from easiest to hardest to perform, so make sure to follow these solutions in this specific order.

1. Run Apex Legends with Administrator Privileges

The most straightforward solution to this error is to grant Apex Legends administrator privileges on your system. If the game is not launched as an administrator, it may not obtain the necessary privileges to access important files and run specific commands.

Therefore, launching the game as an administrator can resolve this error as it will grant the game all the privileges it needs to access the important files.

To run Apex Legends as an administrator, you’ll need first to find its install location on your system. You can find this folder through the game’s launcher.

If you play Apex Legends on Steam, follow the steps listed below to find its install location:

1. Launch the Steam application.
2. Navigate to your Game Library.
3. Locate Apex Legends in your list of games and right-click on it.
4. Click on the “Manage” option. 
5. Click on the “Browse Local Files” option. 

If you play Apex Legends on Origin, follow the steps listed below to find its install location:

1. Launch the Origin application.
2. Click on the “My Game Library” option on the left.
3. Right-click on Apex Legends. 
4. Click on the “Move Game” option.

After you follow these steps, the install folder of Apex Legends will open. In this folder, look for the .exe file of the game, which is named “r5apex”. 

Right-click on this file and select Properties. In the Properties window, navigate to the Compatibility tab and put a checkmark next to the “Run as an administrator” option. 

Click on Apply to save your changes, and then launch the game. If you continue to experience the error even after granting the game admin privileges, move on to the next solution listed below.

2. Repair Apex Legends’ Game Files

The next solution to this error is to repair Apex Legends’ game files. Generally, the leading cause of this error is game files that had become corrupted over time or failed to download when the game was being installed on your system.

Luckily, these corrupted/missing game files can easily be repaired/replaced using the Repair Game File feature built into both Steam and Origin. 

But before performing the file repair process, check whether the error message shows you a specific file name. For example, in the screenshot below, the error message shows that the culprit of the issue is the settings.cfg file.

If the error message you see shows such a file name, open Apex Legend’s install folder again and locate that file. Once you’ve found it, you must delete the file before you perform the game file repair process. 

We’re doing this because deleting this file before repairing the game files will allow the launcher to completely renew the file, which will most likely fix your issue.

And if you don’t see any file name in the error message, you can simply perform the file repair process without doing anything beforehand.

If you play Apex Legends on Steam, follow the steps listed below to repair its game files:

1. Launch the Steam application.
2. Navigate to your Game Library.
3. Right-click on Apex Legends. 
4. Click on the “Properties…” option.
5. Navigate to the Local Files tab.
6. Click on the “Verify integrity of game files…” option.

If you play Apex Legends on Origin, follow the steps listed below to repair its game files: 

1. Launch the Origin application.
2. Click on the “My Game Library” option on the left.
3. Right-click on Apex Legends. 
4. Select the “Repair” option.

The file repair process will take only a few minutes to finish. Once it finishes, it will inform you whether it found and repaired any missing/corrupted files. 

After repairing the game files, launch Apex Legends and see if it still gives you the error. If you continue to experience the error, don’t worry; we’ve listed more solutions below.

3. Disable Shadow-Related Graphics Settings (If Applicable)

According to many reports from the Apex Legends community, certain graphics settings in the game tend to cause the game’s engine to crash if the system has low-end hardware.

The graphics settings that cause these crashes are related to the shadows in the game, and we’ve listed them below:

1. Sun Shadow Coverage
2. Sun Shadow Detail
3. Spot Shadow Detail

Spot Shadow Detail seems to be the most buggy of these three graphics settings, as most players have reported that disabling this setting has fixed the crashing bug for them.

Therefore, the following solution is to disable the shadow-related graphics settings. Note that this solution is only applicable to those players whose game does not crash at launch but crashes at random intervals instead. 

If you encounter the error as soon as you launch Apex Legends and the game immediately crashes at launch, skip to the next solution. 

Follow the steps written below to disable these graphics settings:

1. Launch Apex Legends.
2. Click on the cogwheel icon in the bottom-right corner of the home page.
3. Click on Settings.
   
4. Navigate to the “Video” tab. 
5. Scroll down to the Advanced section.
6. Set Sun Shadow Coverage and Sun Shadow Detail to Low.
7. Set Spot Shadow Detail to Disabled.
   
8. Press ESC and save your changes.

After disabling these settings, play the game for a while. If the error stops occurring, these settings are the cause of the issue. But if the game continues to crash, move on to the next solution below.

4. Disable Overlays

While playing Apex Legends, you should not have any programs running that have a built-in overlay feature. Having overlays enabled can help increase productivity, as they allow you to access features of apps like Steam without having to open them, but these overlays come with significant downsides. 

The biggest problem with the overlays of different apps like Steam, Discord, and NVIDIA GeForce Experience is that they are known to have compatibility issues with different programs.

Due to these compatibility issues, they can cause certain programs to crash randomly. Furthermore, these overlays also quietly use up system resources in the background, even if they are not being actively used. 

So if you have several active overlays, they will prevent Apex Legends from accessing all the system resources it needs. 

The overlays that are known to cause the most issues with games are Discord, Steam, Xbox Game Bar, and NVIDIA GeForce Experience overlays. Below, we’ve shown how to disable the overlay of each of these apps.

Follow these steps to disable the Discord Overlay:

1. Launch the Discord app.
2. Click on the gear icon next to your name at the bottom-left corner.
3. Navigate to the Activity Settings section.
4. Click on “Game Overlay.”
5. Disable the in-game overlay option.

Follow these steps to disable the Steam Overlay:

1. Launch the Steam app.
2. Press the small “Steam” button in the top-left corner of the window.
3. Click on “Settings.”
   
4. Navigate to the In-Game tab.
5. Disable the in-game overlay option.
6. Press the OK button.

Follow these steps to disable the NVIDIA GeForce Experience Overlay:

1. Launch the NVIDIA GeForce Experience app.
2. Click on the gear icon next to your name at the top-right corner.
3. Disable the in-game overlay option. 

Follow these steps to disable the Xbox Game Bar Overlay: 

1. Press Windows Key + I (at the same time) to open the Settings menu.
2. Click on the “Gaming” option.
3. Disable the Xbox Game Bar overlay.

5. Update GPU Drivers

An outdated Graphics Card (GPU) driver leads to all kinds of errors in games. Old GPU drivers are not optimized for the latest games, so they usually lead to errors due to compatibility issues or cause bad performance in newer games. 

If you haven’t updated your GPU drivers in a long time, it is likely the main cause of the error you’re facing. So the next solution for this error is to update your GPU drivers to the latest version.

5.1 Finding the Model of your GPU 

To update your GPU drivers, you must know the brand and model of the GPU installed in your system. If you already know what GPU you have, skip to the next part of the solution. 

Follow the steps listed below to find out your GPU’s brand and model:

1. Press the Windows Key and X together and click on Device Manager.
2. Click on the small arrow next to “Display Adapters” to expand it.
3. Note down the name of the device that appears under it.

Upon being expanded, the Display Adapters section will show you the name of the GPU installed in your system. However, if you follow these steps and see “Microsoft Basic Display Adapter” in the Display Adapters section, it is not the real name of your GPU.

Windows shows your GPU’s name as such if the GPU driver is missing or corrupted. So if you see this name, you’ll have to follow these steps to find the actual name of your GPU:

1. Open Device Manager again and right-click on Microsoft Basic Display Adapter. 
2. Click on “Properties.”
   
3. Navigate to the “Details” tab.
4. Click on the drop-down list under “Property” to expand it.
5. Select the “Hardware Ids” option.
6. Copy the first line of text written under “Value.”
   
7. Open a browser and paste this text into Google, and hit enter. 

The search results that appear on Google will allow you to determine your GPU’s exact brand name and model easily. After figuring this out, the next step is to uninstall the GPU drivers that are currently present in your system.

5.2 Uninstalling Current GPU Drivers

This step is extremely important in this process as installing new drivers without uninstalling the ones you have currently can lead to all kinds of problems, especially performance errors. 

This is because if the currently installed drivers are corrupt or improperly installed, they will conflict with the new ones we will install. 

Now, to wipe the currently installed GPU drivers from the system, we will use a program known as “Display Driver Uninstaller (DDU).” 

We are using DDU instead of Windows’ native driver uninstaller because it does a significantly better job of deleting all driver files.

If you use the native driver uninstaller of Windows to perform this step of the process, it will leave behind traces of the driver file, which will likely cause issues with the new drivers. 

To download DDU, visit their official website and press the download button at the bottom. After installing it, you need to boot your PC into Safe Mode before you actually start wiping the drivers. This will ensure that the driver uninstall process goes as smoothly as possible.

Follow the steps written below to boot your PC into Safe Mode: 

1. Click the Windows icon in the bottom-left corner of your screen.
2. Right-click on the Power icon above it.
3. Hold the Shift key on your keyboard and select “Restart.”
   
4. In the Troubleshoot menu, select “Advanced Options.”
   
5. Select the “Startup Settings” option.
6. Click on “Restart.”
   
7. After your PC restarts, press the F4 key on your keyboard to boot into Safe Mode.

Your PC will then restart once more. Once it starts up, it will be in Safe Mode. Launch DDU and set the options on the right to the appropriate device type (GPU) and device brand name (NVIDIA/AMD/Intel).

After that, click on the “Clean and Restart” option at the top-left to begin uninstalling the GPU drivers. It will only take a few minutes for the drivers to be completely uninstalled from your system.

Once the drivers are completely uninstalled, your PC will restart one last time. After it restarts, it’s time to install the new drivers into the system.

5.3 Downloading and Installing New Drivers

To install the latest drivers for your GPU, you need to visit their official website and download the driver file from there. 

If you have an NVIDIA GPU, visit this website and select your GPU’s model using the drop-down lists under the “NVIDIA Driver Downloads” section. Then, press the green SEARCH option to find the newest drivers for your GPU.

If you have an AMD GPU, visit their official website and click on the “search all products” option. Type your GPU’s exact model in the search bar and then press the SUBMIT option at the bottom to find the newest drivers. 

If you have an Intel GPU, visit this website and select your GPU model using the filters on the left side of the page. From the list of drivers it shows, download the latest one. 

After the driver file has finished downloading, open it and select the “Express” installation option to begin installing the GPU drivers on your system. After the driver has been installed, launch Apex Legends and check whether the error has been fixed. 

6. Use the System’s Dedicated Graphics Card (If Applicable) 

If updating your GPU drivers did not affect the error, you should check whether Windows is even using the dedicated GPU installed inside your system to run Apex Legends. 

There is a chance that Apex Legends could be running on your system’s integrated GPU instead of the dedicated one. And this could be why updating the GPU drivers did not fix the error for you.

To ensure that Apex Legends is running on your system’s dedicated GPU, follow the steps listed below:

1. Press Windows Key on your keyboard, type Graphics Settings, and hit enter.
2. Click on the “Browse” button below “Choose an app to set preference.”
3. Add the r5apex file to the list.
4. Click on Apex Legends.
5. Click on the “Options” button.
6. Select the “High performance” option and press save.

If High performance is already selected, then Apex Legends is already running on your system’s dedicated GPU, and the error is being caused by something else.

But if the High performance option was not selected previously, the game was running on your system’s integrated GPU this whole time. If you launch the game now, you should immediately feel a massive boost in performance, and the error should finally be fixed. 

7. Add Registry Command 

The next solution for this issue is to add a specific command in your system’s Registry. Many users have reported that the root cause of this issue was a missing Registry Command, and simply adding that command into the Registry manually resolved the error for them.

Follow the steps written below to add this Registry Command:

1. Press Windows Key, type Notepad, and press enter.
2. If you are running a 32-bit version of Windows, copy the following text and paste it into Notepad:

   Windows Registry Editor Version 5.00
   [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers]
   "TdrDelay"=dword:00000008

   If you are running a 64-bit version of Windows, copy the following text and paste it into Notepad: 

   Windows Registry Editor Version 5.00
   [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers]
   "TdrDelay"=hex(b):08,00,00,00,00,00,00,00

   

3. Click on the “File” option in the top-left and select the “Save As” option.
4. Enter any file name of your choice, but type .reg at the end of the file name to save it as a registry file. 
5. Click Save.
   
6. After saving, open the file and press “Yes” on the warning message.
7. Now, launch Apex Legends and check to see if the issue persists. 

8. Update Windows

If you are not running the latest version of Windows, the Apex Legends error you’re facing could be caused by compatibility issues with your system’s OS.

The latest games like Apex Legends require the newest version of Windows to run properly, as they are specifically optimized for these newest versions. So if a user is running an outdated OS version, it can lead to all sorts of issues.

So the next solution to this problem is to ensure that you are on the latest version of Windows. You can do this by following the steps below:

1. Press Windows Key + I (at the same time) to open the Settings menu.
2. Click on the “Updates & Security” option.
3. Select the “Check for Updates” option.

If you are not running the latest version of Windows, a new Windows update will appear after you click this option. Install the update and then launch Apex Legends to see if it fixed the error. 

9. Undo Graphics Card Overclock (If Applicable)

If your Graphics Card is overclocked to run at a higher frequency than the one it is set to by default, you must undo the overclock.

An overclocked GPU can suffer from temperature and instability issues, which leads to many types of errors when trying to launch games. Therefore, if Apex Legends continues to show you this error after you’ve tried all the solutions above, ensure that your GPU is set to the default settings and not overclocked.

10. Reinstall Apex Legends

If you’ve tried all of the solutions listed above and the error still hasn’t gone away, the final fix is to do a complete reinstall of Apex Legends.

The cause of the error is likely some deep corruption present in the game files that the Steam/Origin file integrity checker is overlooking. So a fresh install of the game will ensure that all the files are properly installed and there’s no corruption. 

To reinstall Apex Legends, you must uninstall it first by following the steps below:

1. Press Windows Key + R together to open the Run Dialog Box.
2. Type appwiz.cpl in the search bar and press enter.
3. Right-click on Apex Legends in the list of programs.
4. Click on Uninstall.
   

After the game finishes uninstalling, open Steam/Origin and reinstall the game onto your PC. This should finally resolve this error for you.