0x80860010 ошибка windows 11

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Several users complained about receiving an error code 0x80860010 when they were trying to install new apps or update the existing ones over Microsoft Store. If you are one such user and want to have this problem resolved, follow this article till the end.

In this post, we will discuss the six workarounds that might resolve this error code including the reasons that might invoke this bug in the first place. 

What causes this Store Error 0x80860010 on Windows?

The Store error 0x80860010 mostly occurs when your system meets one or a combination of the following issues –

• Internal glitches
• Accumulated cache inside Microsoft Store
• The Store app has been corrupted
• Your user account is corrupted

When you encounter this error code, you may see the following error message –

This application made too many requests, Press Retry to continue.

Attempt the fixes outlined below and check if the error resolves after you apply them on your Windows 11 PC. 

To solve the login error 0x80860010 on Windows 11, you may try out the below set of suggestions. Though these fixes work on Windows 10 as well, the steps might be a little here and there. This post is intended for Windows 11 users, so will have focussed on them only. The working solutions are as follows –

• Install Pending updates
• Troubleshoot Windows Store Apps
• Run WSReset.exe
• Reinstall Microsoft Store using PowerShell
• Create a new user profile

Now that you know what is going to work for this trouble, let’s explore the solutions in detail –

1] Install Windows Pending updates

Before you apply any workaround, look for pending updates and install them on your computer. To do so, visit Settings > Windows Update, and hit Check for updates.

The system will connect to Microsoft Servers online and download available updates from there. Wait for the updates to install on your PC and when this is over, check if you launch the Store app without encountering an error 0x80860010. If this error persists even after updating Windows, try out the below set of solutions. 

2] Troubleshoot Windows Store Apps

Running Windows Store apps is the most effective way to find and repair any issues with your Store app. Here’s how to perform this task on Windows 11 –

• Go to Settings (Win + I) > System, and click Troubleshoot on the right pane.
• When this expands, choose Other troubleshooters.
• Scroll down to the bottom and click on the Run button available beside Windows Store Apps.

• The troubleshooting window will launch immediately afterward.
• Click Next and follow the on-screen instructions. 

The troubleshooter will diagnose the underlying causes with your Store app and repair them automatically. After the troubleshooting completes, restart your PC and check if the error 0x80860010 resolves this way.

3] Run WSReset.exe

Store errors might also occur when there are accumulated caches inside your PC that require purging. WSRest.exe is an effective command-line tool that you may try to find and purge caches within your Microsoft Store. Here’s how to run this tool –

• Press Win + S, and type CMD in the text field.
• Right-click on Command Prompt, and choose Run as administrator.
• On the elevated console, type the following, and press Enter –

WSReset.exe

• This tool will purge all the caches associated with your Microsoft account including the Store app. 

Restart your PC and check if the error 0x80860010 resolves now. 

4] Reinstall Microsoft Store using PowerShell 

If neither of the above solutions works to address this error code 0x80860010, the problem may lie within the Store app itself. Uninstalling and then reinstalling the Store app might prove to be useful in such cases. The problem is that you can’t remove or uninstall Microsoft Store normally. 

So, we will launch PowerShell having admin rights, and then execute a command on it. Follow the below instructions to complete the uninstallation and then reinstallation of the Store app. 

• Press Win + X, and choose Windows Terminal (Admin).
• The terminal will default open into Windows PowerShell (Admin).
• Copy/paste the below code on it and press the Enter key –

Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage


• When this command runs successfully, execute the below command next –

Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

• Wait for the Store app to uninstall and then reinstall automatically on your Windows PC. 

Restart your PC and when it does reboot, check if the error 0x80860010 resolves on your computer. Now that you have repaired the Store app, open Microsoft Store, and check if you can update applications on it normally.

5] Create a new user profile

It is most likely that the Store error 0x80860010 has been resolved by now. However, there are cases, when this error occurs even after reinstalling Microsoft Store. This happens only when your user profile has been corrupted somehow. 

You may overcome this error then by creating a new user account and signing in using its credentials. Here’s how –

• Press Windows and I to launch the Settings app.
• Go to Accounts (left sidebar) and then “Other users” (right pane).
• Click Add account next to “Add other user“.
• Wait for a few seconds and you will get into the Microsoft account interface. 
• Click I don’t have this person’s sign-in information. 

• On the Create Account window, use a valid email-id and hit Next. 
• Provide a strong password on the subsequent window, and click Next again.

Microsoft will ask to provide the First name, last name, date of birth, and country of origin. Well, fill in all the details and hit the Next button.  You might even need to solve a puzzle or captcha that appears moving forward. Click Finish to complete creating your new user profile.

Now that you have generated a new user account on your computer, log out of the previous user account and sign into your new account. Launch Microsoft Store and check if the error 0x80860010 has been resolved by now. 

How do I Fix Update Error 0x80860010 in Windows?

If you are encountering the same error code while installing the pending updates on your Windows PC, you may try out these methods – 

• Disable third-party antivirus and initiate an SFC scan
• Reset Windows Update Components

Hopefully, the above two solutions fix this error code on your computer. If not, you may manually download the relevant standalone package from Microsoft Update Catalog, and install that on your computer. 

Manually download and install the failing application?

If this error 0x80860010 is appearing when you are trying to install a new application via Microsoft Store, you may even try downloading its setup file by visiting the official site. For example, applications like Whatsapp, KMPlayer, VLC, and others can easily be downloaded from their web addresses.  

Should I install a new application from third-party sites?

Normally, you shouldn’t. This is because any store app genuinely checks for an application’s legitimacy and issues with that. Only when an app passes all the required tests, the app appears on Microsoft Store. However, since you are facing trouble installing a particular app from the Store app, you may try performing this task manually as well. 

Read Next: How to Fix Xbox Error 0x89231022 on Windows

The login error with code 0x80860010 can occur on Windows when attempting to log into various Microsoft apps like OneDrive, OneNote, Office, and others. It can hinder users from accessing their files or data within the affected application. For instance, if someone tries to log in to OneDrive and encounters this error, he might be unable to reach any of his stored files or documents. Likewise, when attempting to log into OneNote, users may encounter difficulties accessing their notes or stored information within the application. The impact of this issue can vary for users depending on the specific Microsoft App they are trying to log into. The exact cause of this error remains unknown.

Several potential methods can resolve error 0x80860010 in Windows 11 or 10 but 2 of them are predominant. Some users have reported success by running the Windows Store Apps Troubleshooter, which resolved the issue for them. Another option is to attempt a repair of the Office or Microsoft 365 applications through Programs and Features. If neither of these approaches proves effective, users may need to consider a complete reinstallation of the Office suite. See: How to Fix 0x8004deb4 OneDrive Sign in Error on Windows 10.

0x80860010 OneNote, OneDrive, Excel Error, Microsoft Store

Here is How to fix OneNote, OneDrive, Excel Error 0x80860010 in Windows 11 or 10 –

Method-1: Run the Windows Store Troubleshooter

The Windows Store Apps Troubleshooter is a pre-installed tool in Windows designed to assist users in troubleshooting and resolving issues related to apps downloaded from the Windows Store.

It proves helpful in fixing various problems, including login problems, crashing, or encountering difficulties during installation or updates. By utilizing this tool, users can effectively address these app-related issues and restore their proper functionality.

1. Press Windows key and I.
2. Go to the right panel and scroll down. Click on Troubleshoot.
3. From the next page of Settings, click on Other troubleshooters.
4. Find Windows Store and click on Run.
5. In case you don’t see the Windows Store troubleshooter return back to the homepage of the Settings app.
6. Click on Apps.
7. Select “Installed apps”.
8. Locate Microsoft Store and click on the 3 dots icon.
9. Select Advanced options.
10. Click on Repair and let it complete.
11. Check if the error is fixed.
12. If the issue still persists, click on Reset and confirm the prompt.

Method-2: Repair the Microsoft Office app

If you encounter a malfunction in a Microsoft 365 application like Word or Excel, a simple restart of the app may be sufficient to resolve the issue. However, if the problem persists, you can try repairing the program to address any underlying errors or corruptions.

This can be done through the application’s settings or through the control panel, depending on the version of Microsoft 365 you are using. By initiating a repair, you increase the chances of resolving the problem and restoring the proper functionality of the application.

1. Right-click on Start and select Run.
2. Type appwiz.cpl and then press the Enter key.
3. Find Microsoft Office and right-click on it.
4. Select Change.

1. A repair window will appear on the screen; check Quick Repair.
2. Click on “Repair”.
3. Wait until the process is completed.
4. See if the Error 0x80860010 is fixed.
5. Else, check the option Online Repair.
6. Select ‘Repair’ and allow the process to finish.

Read: How to Quick and Online Repair Microsoft Office 365 in Windows 10.

Method-3: Install the Pending updates

To resolve the 0x80860010 error, one potential solution is to install any updates. Pending updates often contain bug fixes, security patches, and performance improvements that can address underlying issues causing login errors.

Ensuring the system is up to date can fix conflicts or compatibility problems that may be contributing to the error. Once the updates are installed, restart your system and try to log into the affected Microsoft app again.

1. Click on Start.
2. Type updates.
3. Press Enter.
4. Click on the Check for updates button.

1. Let the Windows scan for pending ones and if found click on Download.
2. When downloading is over, click on Restart now.

Method-4: Create a new user account and make it administrator

To fix OneNote, Microsoft apps, OneDrive, Excel Error 0x80860010 in Windows 11 or 10 you can create a local account and make it administrator. Follow the steps:

1. Open Settings app (Winkey+I).
2. Select Accounts.
3. From the right side, click on Other users.
4. On the coming page, click on Add account.
5. From the popup, select – I don’t have this person’s sign-in information.
6. Click on “Add a user without a Microsoft account”.
7. Write a username and password, answer the security questions, and click on Next.
8. Then again navigate to Settings > Accounts > Other users and click on Change account type for the recently created local account.
9. Select Administrator from the drop-down.
10. Click on OK.

Method-5: Remove and reinstall the Microsoft Store

Since Microsoft Store also demands login and password consistently so reinstalling the app may help you to solve 0x80860010 error code. Hence, move forward with the steps:

1. Press Windows and S altogether and type cmd.exe.
2. Select – Run as administrator.
3. On User account control, choose Yes.
4. On the command prompt window run the following cmd command:

Get-AppxPackage *windowsstore* | Remove-AppxPackage

1. Then copy-paste the below command and hit Enter:

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

1. Restart the computer and hopefully, the error should be fixed.

How to Uninstall and Reinstall Microsoft Store in Windows 10

Methods:
Method-1: Run the Windows Store Troubleshooter
Method-2: Repair the Microsoft Office app
Method-3: Install the Pending updates
Method-4: Create a new user account and make it administrator
Method-5: Remove and reinstall the Microsoft Store

That’s all!!

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Here, in this guide, we will discuss methods to fix the issue right after talking about the causes of its occurrence.

What causes login error 0x80860010 in Windows 11?

There could be various reasons for the issue to occur; we have mentioned some of the popular ones here: 

Corrupt system files – If your computer has damaged or missing system files, it might cause issues on your PC, including not letting you login into Microsoft apps. You should run an SFC scan to check for the problem. Incorrect login credentials – If you use the wrong name or password for your Microsoft account, you might see this error. Microsoft app files are damaged – If the app file is corrupt or missing, you might get this error. To fix it, you can either repair the app or reinstall it. Conflict with other programs – If a program on your computer interferes with the working of the Microsoft app, then you can get this error. To fix it, try to close the background apps and check if the issue persists.

What can I do to fix login error 0x80860010 in Windows 11?

Before engaging in troubleshooting steps, go through these preliminary checks to fix the issue: 

Restart your computer. Run your computer in a clean boot environment. Perform Disk Cleanup.

1. Run the Windows troubleshooter

2. Repair the Microsoft Office app

3. Reinstall the app

4. Run the SFC and DISM command

5. Contact Microsoft support

If nothing worked for you, it is advised to contact Microsoft Support. Explain the whole scenario and the steps you took to fix the issue. This helps them understand the situation better.
So, you need to follow these methods to fix the login error 0x80860010 in Windows 11. Try them and let us know which worked for you in the comments below.

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